The industrial revolution was a transition from activities at the level of goods production art (tacit knowledge) to manufacturing based on procedures and processes. That process is about the formalization of technical skills into transmitted knowledge. So how to form digital communities which can effectively produce SOCIAL knowledge?
With the same logic as the industrial revolution, humanity is now only at the very beginning of the digital changes when humanitarian/social arts (such as business, relationships, learning, etc.) can be turned to impersonal, formalized information and translated into clear knowledge for this sphere.
Humanity recently stepped into the digital world, but it has not yet learned how to use new tools to the fullest extent. With the persistence of savages most people hammer nails for their Ego with a subtle and complex mechanism of digital social networks.
The inability to work with information led to the transformation of the Internet into a worldwide trash bin of implicit personal knowledge, containing in a meager degree a conventionally useful set of some statements about cognizable reality, but for the most part, it is a graveyard of minute experiences of individuals, their illusions and fears.
In addition to the infantile desire to “yell into the well” and search for confirmation of some sense of their existence with the help of the inscriptions “Max was here,” another problem of operating the Internet to its fullest is a misunderstanding.
World Digital Trash Bin is also a Digital Babylon.
One of the keys to transmitting information and mastering it (turning it into knowledge) — lies in definitions.
Members of various communities, such as professional ones, for example, create so-called operational definitions (OD), which give any concept a transferable meaning, indicating how the concept is measured and applied in specific circumstances (Deming).
Such definitions form a “common language” between a group of people. Thanks to the OD and the agreed ethics of communication, community members are given the opportunity in the discussion to transfer impersonal (actual, cleared of personal experiences) information in a form that is easy to perceive, understand, or interpret to all participants.
Thus, one of the keys in the formation of a community capable of generating and transmitting knowledge is:
1) Motivation to “refinement” of the Ego of participants towards altruism through the ethics of communication for the formation of pure information. Often this is achieved by anonymization (incognito, avatars, pseudonyms, etc.) when the panelists do not associate themselves with the result of the discussion;
2) declaring general rules and norms for the use of language and definitions.